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Terms of service

DRAFT terms, pending lawyer review. Not yet in force.

Last updated: [date of approval]. Terms version 2026-10-15-draft3. These terms apply when you use our website or buy a product from Number8 AI, a business operated by Glen Patrick as a sole trader ("we", "us"). Number8 AI is fully AI-powered: our products are generated automatically by software and AI, without a consultant. That's how we keep them affordable, and it's why they are an idea-starter rather than professional advice. By ticking the agreement box at checkout, you agree to these terms.

1. What we provide

A fully self-serve, automated service: an online AI readiness questionnaire, a free summary score, and digital products: the Full AI Readiness Report, the Personalised Setup Guide & Prompt Pack and the AI Staff Use Policy. We don't provide consulting, calls or implementation services.

2. Prices and payment

Prices are in USD, excluding taxes. Payments are processed by Stripe. The founding price of US$29 applies to the first 10 Full Reports sold; after that the price is US$59. [Accountant to confirm sales-tax position.] Products are generated and shown on screen after payment. If generation fails, we'll retry automatically. If it still fails, contact us and we'll put it right.

3. Refunds

All sales are final because the free summary lets you preview before buying. Where consumer law in your country gives you rights that can't be excluded, such as a faulty product, we'll honour them. Contact us if anything's wrong with your report.

4. General information only

Our score, reports, guides and templates are general information only. They are not professional, legal, financial, tax or technical advice, and they don't replace advice from a qualified adviser who knows your circumstances. They are generated automatically and haven't been checked against your systems, contracts or the laws that apply to you.

5. No guarantee of results

We don't guarantee any result, saving or outcome. Time and dollar figures are estimates based on your own inputs and cautious assumptions. Your actual results may be higher, lower or nil.

6. Your inputs

You are responsible for the accuracy and completeness of the answers you give us. Our outputs rely on them. Please don't enter your customers' personal information.

7. Your decisions and third-party tools

You are responsible for your own decisions and actions, and for checking any third-party tool, price, feature or legal requirement before you buy, use or rely on it. Third-party tools and brands are mentioned for convenience only. We don't endorse them, we aren't affiliated with them unless we say so, and we aren't responsible for them.

8. Intellectual property and licence

We own the intellectual property in our website, questionnaire, scoring method, reports, guides and templates. When you buy a product, we give you a non-exclusive, non-transferable licence to use it for your own business, including sharing it with your staff and advisers. You may not resell, republish or distribute it, or use it to create a competing product.

9. Limitation of liability

To the extent the law allows: (a) our total liability for any claim relating to a product or these terms is limited to the amount you paid for that product; and (b) we are not liable for any indirect or consequential loss, or for loss of profit, revenue, data, business or opportunity, however caused.

10. Indemnity

You agree to indemnify us against any loss, claim or cost arising from your misuse of our products, your breach of these terms, or your use of third-party tools based on our products.

11. Consumer law

Nothing in these terms excludes, restricts or modifies any right or remedy you have under consumer law that can't lawfully be excluded. If you are acquiring our products for business purposes, you agree that, to the extent the law allows, consumer guarantee legislation does not apply. [Lawyer to confirm wording for each market.]

12. Privacy

See our privacy policy.

13. Changes

We may update these terms. The version shown when you buy applies to that purchase.

14. Governing law

These terms are governed by the laws of New Zealand, and the courts of New Zealand have non-exclusive jurisdiction. This doesn't remove protections you have under the law where you live that can't be excluded.

15. Severability

If any part of these terms is found to be invalid or unenforceable, that part is limited or removed to the minimum extent needed, and the rest of these terms stays in full effect.

Contact

[contact email TBC]

© 2026 Number8 AI · USD, excluding taxes. · Guides · Hours calculator · Sales policy · Privacy · Terms
Number8 AI is fully self-serve and provides general guidance, not professional or legal advice. Savings figures are estimates based on your own answers.